Shipping Policy

Shipping Options

Available options may vary by order.

Shipping options, estimated costs, and available delivery methods are shown during checkout when applicable. The options available for a given order may vary based on destination, carrier availability, product type, or other order conditions.

Any rate or delivery estimate shown at checkout is an estimate only and may change if order details are updated or if carrier availability changes.

Order Processing

Processing begins after order review.

Orders are generally processed after payment review and inventory confirmation. Processing times are estimates only and may vary based on order volume, verification steps, or other operational factors.

Orders placed outside normal business hours, on weekends, or on holidays may be handled on the next business day.

Delivery Responsibility

Carrier handling starts after shipment.

• Transit times are controlled by the carrier once an order has shipped.
• Weather, service interruptions, peak volume, or routing changes may affect delivery timing.
• Carrier scans and delivery confirmations are used as the primary shipment records.
• Orders marked delivered by the carrier are considered fulfilled for delivery purposes.

After a package is transferred to the carrier, delivery timing is outside our direct control and may differ from the estimate shown at checkout.

Address Accuracy

Please verify shipping details carefully.

Customers are responsible for providing complete and accurate shipping information at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses, missing suite numbers, refusal of delivery, or failure to retrieve a package made available by the carrier.

Address changes cannot be guaranteed after an order has been submitted.

Packaging Notice

Prepared for transit and inspection.

Orders are packaged using standard procedures intended to help support product integrity during shipment.

Customers should inspect packages promptly upon delivery and contact support if there is visible damage, a shortage, or another shipping-related issue that requires review.

Returned Packages

Returned shipments may require manual review.

If a package is returned as undeliverable, refused, or unclaimed, any follow-up action is reviewed case by case. Additional shipping charges may apply before reshipment is approved.

Returned shipments do not automatically qualify for a refund, especially where the return resulted from customer error or failure to receive the package.